PayPal: PayPal
preferred only with
a confirmed address.
We want you to feel
secure in your
purchase. Keep
everything within
PayPal and eBay
protects both buyer
and seller.
eCheck Issues:
Payments via eCheck
do not clear
immediately. Usually
you will wait 5-7
days after checkout
for it to clear.
Then we will arrange
shipments for you.
Default Shipping
Cost or Free
Shipping
Information:
▲ Default shipping
cost or free
shipping service is
only for the lower
48 United States by
UPS Ground or USPS.
Other areas or needs
other shipping ways,
please contact us.
▲ Buyers from Guam,
Puerto Rico, Virgin
Islands, American
Samoa, Alaska,
Hawaii, PO Boxes,
APO/FPO addresses or
other
countries/areas,
there WILL be extra
shipping costs,
please contact us
for more detailed
information.
▲ Please make sure
your address is
valid for both UPS
and USPS services.
Any costs incurred
because of incorrect
or undeliverable
address should be
undertaken by buyer.
Handling Time:
Shipping is usually
made in 1-3 business
days after payments
cleared. Orders are
processed from
Monday-Friday; Not
on the weekends &
public holidays.
Sales tax / Customs
duties: Any sales
taxes or Customs
duties are not
included. If came
out, they must be
undertaken by the
buyer. Sales Tax of
8% will be applied
for orders shipped
within the state of
California.
Damage In Shipping:
Email or call us
First! We will work
with you to get the
case resolved in the
fastest method.
If you are not 100%
happy with your
purchase, please
contact Us. Please
don't directly
opened a request or
case without
informing us, or
else, we will do
some discounts on
the warranty and
other sales-services
later on. Hope for
your understanding.
Returns & Exchanges
▲ All returns must
be made within 14
days of delivery
date. Items must be
in new, unused
condition, with all
original materials
included with the
shipment. A partial
refund may be
applied for opened
or damaged items,
depending on the
condition.
▲ Items returned
under the buyer’s
remorse: The return
shipping fee must be
covered by the
buyer; The original
shipping cost will
also be deducted
from the refund. 15%
restocking fee of
the items purchase
price will be
charged.
▲ Returns that are
the result of our
seller's error:
Buyer will receive a
full refund of the
item as well as
shipping charges
▲ All returns
require a RA (Return
Authorization)
number that will be
given by our seller.
Please contact with
us at first for more
details.
Defective & Damaged
Products
▲ If product was
received damaged or
not as described,
please send us some
pictures or videos,
so we could well
understand your
problem, then solve
them for you ASAP.
Besides, it's much
helpful for us to
claim with UPS,
remind our related
department to pay
much more attention
to packaging later
on. Hope for your
understanding.
▲ Replacement or
refund of defective
or damaged products
can only be returned
in exchange for the
exact same product,
or else, the
purchase price will
be refunded back to
your original
payment method.
▲ If an item is
received damaged,
customer service
must be contacted
within 7 days of
receiving your item.
All returns require
a RA (Return
Authorization)
number as above.
▲ 6 months'
warranty for the
machines, not
for the
consumables. We
stand behind our
products all the
item, so even if
your warranty
period has
expired, you can
still seek for
service or
technical
support from us
with low cost.
▲ Any warranty
shipping cost to
us is
responsible by
buyer.
▲ Any shipping
cost to buyer is
responsible by
the seller.
▲ We committee
to the customer
satisfaction and
want to bring
you the best
purchase
experience. If
there is any
problems, please
contact us ASAP.
If not, please
leave us a
positive
feedback as it's
very important
for us. Thanks
very much.