1*Hand-held Cement Vibrating Troweling
Machine
1*Extra Plate
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Local Pick Up
& Service
Center | 
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Shipping & Handling
Details |
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Default Shipping Cost
or Free Shipping Information:
¡ø Default shipping cost or free shipping
service is only for the lower 48 United States by UPS Ground or USPS. Other
areas or needs other shipping ways, please contact
us.
¡ø Buyers from Guam, Puerto Rico,
Virgin Islands, American Samoa, Alaska, Hawaii, PO Boxes, APO/FPO addresses or
other countries/areas, there WILL be
extra shipping costs, please contact us for more detailed
information.
¡ø Please make sure your address is valid for both UPS and USPS
services. Any costs incurred because of incorrect or undeliverable address
should be undertaken by buyer.
Handling Time: Shipping is usually made in 1-3
business days after payments cleared. Orders are processed from Monday-Friday;
Not on the weekends & public
holidays.
Sales tax / Customs
duties: Any sales taxes or Customs duties are not included. If came out, they
must be undertaken by the buyer. Sales Tax of 8% will be applied for orders
shipped within the state of
California.
Damage In Shipping: Email or call us First! We will
work with you to get the case resolved in the fastest
method. |
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Return /
Refund |
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If you are not 100% happy with
your purchase, please contact Us. Please don't directly opened a request or case
without informing us, or else, we will do some discounts on the warranty and
other sales-services later on. Hope for your
understanding.
Returns &
Exchanges
¡ø All returns must be made within
14 days of delivery date. Items must be in new, unused condition, with all
original materials included with the shipment. A partial refund may be applied
for opened or damaged items, depending on the condition.
¡ø Items returned under the
buyer¡¯s remorse: The return shipping fee must be covered by the buyer; The
original shipping cost will also be deducted from the refund. 15% restocking fee
of the items purchase price will be charged.
¡ø Returns that are the result of our seller's
error: Buyer will receive a full refund of the item as well as shipping
charges
¡ø All returns require a RA (Return Authorization) number that will be
given by our seller. Please contact with us at first for more
details.
Defective & Damaged Products
¡ø If product was received damaged
or not as described, please send us some pictures or videos, so we could well
understand your problem, then solve them for you ASAP. Besides, it's much
helpful for us to claim with UPS, remind our related department to pay much more
attention to packaging later on. Hope for your
understanding.
¡ø Replacement or refund of
defective or damaged products can only be returned in exchange for the exact
same product, or else, the purchase price will be refunded back to your original
payment method.
¡ø If an item is received damaged,
customer service must be contacted within 7 days of receiving your item. All
returns require a RA (Return Authorization) number as
above. |
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Payment |
PayPal: PayPal
preferred only with a confirmed address. We want you to feel secure in your
purchase. Keep everything within PayPal and eBay protects both buyer and
seller.
eCheck Issues: Payments via
eCheck do not clear immediately. Usually you will wait 5-7 days after checkout
for it to clear. Then we will arrange shipments for
you. |
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Warranty &
Feedback |
¡ø 6
months' warranty for the machines, not for the consumables. We stand behind our
products all the item, so even if your warranty period has expired, you can
still seek for service or technical support from us with low
cost.
¡ø Any warranty shipping cost to us is responsible by
buyer.
¡ø Any shipping cost to buyer is responsible by the seller.
¡ø We
committee to the customer satisfaction and want to bring you the best purchase
experience. If there is any problems, please contact us ASAP. If not, please
leave us a positive feedback as it's very important for us. Thanks very
much. |
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