Shipping & Handling Details

Default Shipping Cost or Free Shipping Information:

▲ Default     shipping cost or free shipping service is only for the lower 48 United States by UPS Ground or USPS. Other areas or needs other   shipping ways, please contact us.
▲ Buyers     from Guam, Puerto Rico, Virgin Islands,   American Samoa, Alaska, Hawaii, PO Boxes,   APO/FPO addresses or other   countries/areas, there WILL be extra shipping costs, please contact us for more detailed   information.
▲ Please     make sure your address is valid for both UPS   and USPS services. Any   costs incurred because of incorrect or undeliverable address should   be undertaken by buyer.

Handling Time: Shipping is usually made in 1-3 business days after payments cleared. Orders are processed from Monday-Friday; Not on the weekends & public holidays.

Sales tax / Customs duties: Any sales taxes or Customs duties are not included. If came out, they must be undertaken by the buyer. Sales Tax of 8% will be applied for orders shipped within the state of California.

Damage In Shipping: Email or call us First! We will work with you to get the case resolved in the fastest method.

Return / Refund

If you are not 100% happy with your purchase, please contact Us. Please don't directly opened a request or case without informing us, or else, we will do some discounts on the warranty and other sales-services later on. Hope for your understanding.

Returns & Exchanges

▲ All     returns must be made within 14 days of delivery date. Items must be in new, unused condition, with all original materials included with the   shipment. A partial refund may be applied for opened or damaged items, depending on the condition.
▲ Items     returned under the buyer’s remorse: The return shipping fee must be   covered by the buyer; The original shipping cost will also be   deducted from the refund. 15% restocking fee of the items purchase price will be charged.
▲ Returns     that are the result of our seller's error:   Buyer will receive a full refund of the item as well as shipping charges
▲ All    returns require a RA (Return Authorization)   number that will be given by our seller.   Please contact with us at first for more   details.

Defective & Damaged   Products

▲ If     product was received damaged or not as   described, please send us some pictures or   videos, so we could well understand your   problem, then solve them for you ASAP.   Besides, it's much helpful for us to claim   with UPS, remind our related department to pay much more attention to packaging later on. Hope for your understanding.
▲ Replacement     or refund of defective or damaged products can only be returned in   exchange for the exact same product, or else, the purchase price will be refunded back to your original payment method.
▲ If     an item is received damaged, customer service must be contacted within 7 days of receiving your item. All returns require a RA (Return   Authorization) number as above.

Payment

PayPal: PayPal preferred only with a confirmed address. We want you to feel secure in your purchase. Keep everything within PayPal and eBay protects both buyer and seller.

eCheck Issues: Payments via eCheck do not clear immediately. Usually you will wait 5-7 days after checkout for it to clear. Then we will arrange shipments for you.

Warranty & Feedback

▲ 6     months' warranty for the machines, not for the consumables. We stand behind our products all the item, so even if your warranty period has   expired, you can still seek for service or technical support from us with low cost.
▲ Any     warranty shipping cost to us is responsible by buyer.
▲ Any     shipping cost to buyer is responsible by the   seller.
▲ We     committee to the customer satisfaction and want to bring you the best purchase experience. If there is any problems, please contact us ASAP. If not, please leave us a positive feedback as it's very important for us. Thanks very much.　