Shipping & Handling Details

Default Shipping Cost  or Free Shipping Information: 

▲ Default   shipping cost or free shipping service is only for the  customers  from Canada or the lower 48 United States by Canada  Post, USPS or  the UPS Ground. Customers from other areas or  needs other shipping  ways, please contact us.
▲ Buyers   from Guam, Puerto Rico, Virgin Islands, American Samoa, Alaska,   Hawaii, PO Boxes, APO/FPO addresses or other  countries/areas, there  WILL be extra shipping costs, please  contact us for more detailed  information.
▲ Please   make sure your address is valid for both UPS and USPS services.  Any  costs incurred because of incorrect or undeliverable  address should  be undertaken by buyer.

Handling Time: Shipping   is usually made in 1-3 business days after payments cleared.  Orders  are processed from Monday-Friday; Not on the weekends &  public  holidays.

Sales tax / Customs  duties: Any   sales taxes or Customs duties are not included. If came out,  they  must be undertaken by the buyer.

Damage In Shipping: Email   or call us First! We will work with you to get the case resolved  in  the fastest method.

Return / Refund

If  you are not 100% happy with your purchase, please contact  Us. Please  don't directly opened a request or case without  informing us, or  else, we will do some discounts on the  warranty and other  sales-services later on. Hope for your  understanding.

Returns & Exchanges

▲ All   returns must be made within 14 days of delivery date. Items must  be  in new, unused condition, with all original materials  included with  the shipment. A partial refund may be applied for  opened or damaged  items, depending on the condition.
▲ Items   returned under the buyer’s remorse: The return shipping fee must  be  covered by the buyer; The original shipping cost will also  be  deducted from the refund. 15% restocking fee of the items  purchase  price will be charged. 
▲ Returns   that are the result of our seller's error: Buyer will receive a  full  refund of the item as well as shipping charges
▲ All   returns require a RA (Return Authorization) number that will be   given by our seller. Please contact with us at first for more   details.

Defective & Damaged  Products 

▲ If   product was received damaged or not as described, please send  us  some pictures or videos, so we could well understand your  problem,  then solve them for you ASAP. Besides, it's much  helpful for us to  claim with UPS, remind our related department  to pay much more  attention to packaging later on. Hope for your  understanding.
▲ Replacement   or refund of defective or damaged products can only be returned  in  exchange for the exact same product, or else, the purchase  price  will be refunded back to your original payment method. 
▲ If   an item is received damaged, customer service must be contacted   within 7 days of receiving your item. All returns require a RA   (Return Authorization) number as above.

Payment

PayPal: PayPal   preferred only with a confirmed address. We want you to feel   secure in your purchase. Keep everything within PayPal and eBay   protects both buyer and seller.

eCheck  Issues: Payments   via eCheck do not clear immediately. Usually you will wait 5-7   days after checkout for it to clear. Then we will arrange   shipments for you.

Warranty & Feedback

▲ 6   months' warranty for the machines, not for the consumables. We  stand  behind our products all the item, so even if your  warranty period  has expired, you can still seek for service or  technical support  from us with low cost.
▲ Any   warranty shipping cost to us is responsible by buyer.
▲ Any   shipping cost to buyer is responsible by the seller. 
▲ We   committee to the customer satisfaction and want to bring you  the  best purchase experience. If there is any problems, please  contact  us ASAP. If not, please leave us a positive feedback as  it's very  important for us. Thanks very much.